As you may know, the payment card industry is affected by the semiconductor shortage. TOPCU Debit cards use smart chip technology to promote the security and efficiency of payments for thousands of TOPCU  members and businesses who increasingly pay with cards, a trend that accelerated during the COVID-19 pandemic.

The microprocessor on the chip card is integral to completing transactions: its circuitry leverages cryptography to generate a one-time code that verifies to the card’s issuer that the card is genuine and not a cloned (i.e., counterfeit) card.

We are currently experiencing prolonged delays in getting debit cards mailed. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Please contact us for any questions or for further assistance.

We are grateful for your serious attention to this difficult issue and look forward to working with you as we explore a comprehensive, equitable, and long-term solution.

Where’s my Card?

If you are calling regarding  your new or replacement Debit card please note that due to the global chip shortage, we are currently experiencing prolonged delays in getting debit cards mailed. Please contact us with any questions or for further assistance.

Pay without your card

Make secure purchases with your TOPCU debit card and credit card
wherever Apple Pay®, Google Pay™ , or Samsung Pay® is accepted.
Enroll your TOPCU Debit Visa®, Debit Visa BusinessCard®, or TOPCU Visa® Credit Card, to check out quickly using your mobile device. Learn More

Digital Banking 

TOPCU Online & Mobile

If you’d like to avoid crowds during this time, we encourage our members to make use of these benefits for wellness and convenience.

Additional options include:

• Drive-thru
• ATMs 
• Member Contact Center 
• Night Deposit Drops