Privacy Policy




Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
Social Security number and credit card or other debt credit history and employment information income and mortgage rates and payments

How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Tucson Old Pueblo Credit Union chooses to share; and whether you can limit this sharing.

page1image56344320 page1image56329760page1image56330208

Reasons we can share your personal information

For our everyday business purposes –

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus

Does Tucson Old Pueblo Credit Union share?


Can you limit this sharing?


For our marketing purposes –

to offer our products and services to you



For joint marketing with other financial companies



For our affiliates’ everyday business purposes –

information about your transactions and experiences



For our affiliates’ everyday business purposes –

information about your creditworthiness


We don’t share

For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don’t sharepage1image45223680

Call toll-free 800-440-8328 – our menu will prompt you through your choice(s), Visit us online: or

Mail the form below

Please note:

If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

or click here to download the Privacy Policy formpage1image45234048page1image45224256 page1image45233280 page1image45313856 page1image45308672


What we do

How does Tucson Old Pueblo Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Tucson Old Pueblo Credit Union collect my personal information?

We collect your personal information, for example, when you open an account or pay your bills
show your government-issued ID or apply for financing
give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only
sharing for affiliates’ everyday business purposes – information about your

affiliates from using your information to market to you sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.



Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include companies with a Credit Union Financial Network and Coop

Financial Services name.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Tucson Old Pueblo Credit Union does not share with our nonaffiliates so they can

market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Our joint marketing partners include credit card companies, financial advisors,

insurance companies and Coop.


Digital Banking

IntroductionThis Digital Banking Privacy Policy (“Policy”) applies to your interaction with Tucson Old Pueblo Credit Union (collectively, “Tucson Old Pueblo,” “we,” “us,” “our”) at any online or mobile site or application that we own or control (“Site”), Other privacy policies may also apply in addition to the terms of this Policy, including but not limited to our Privacy Statement [*** link to our Privacy Statement on our website**].

Agreement to Policy

To the extent permitted by applicable law, by using a Tucson Old Pueblo Credit Union site, you consent to this Policy, including your consent to our use and disclosure of information about you in the manner described in this Policy.

Gathering and use of information or dataSome features offered on our Site may request access to data, and we may collect such data, located on the device used to access the Site. Such data may include information that you input (e.g., name, address, email address, check images, and other contact information), data resulting from your activity (e.g., transaction information, and the pages you visit on Site), location information, biometric information, camera access (e.g., to utilize the mobile deposit capture service), and contact list data (e.g., to perform a peer-to-peer (“P2P”) transaction). You will be prompted to allow access to this data, and if access is not allowed, the feature requiring that data will not be fully functional.We may also gather additional information, such as the type of device and browser you are using, the IP address of your device, information about your device’s operating system, and additional information associated with your device.