URGENT UPDATE ADDED July 17, 2013 TOPCU has been notified that some of our members received a text alert asking them to call a number to provide their debit card number. THIS IS A SCAM. The credit union will never contact our members and ask you to provide your card number or PIN. If you did respond to the text and provide your personal information, please contact the credit union at (520) 881-6262.
Protect Yourself From Scams!
Identity theft, phishing scams, telephone scams, lottery scams and internet scams are growing concerns. Phone calls, text messages, and e-mail messages ask recipients to disclose confidential information such as account and credit card numbers, Social Security numbers, and passwords, or to complete a member satisfaction survey and receive a sum of money.
TOPCU will never solicit your member number, credit or debit card number, Personal Identification Number (PIN), Social Security number, or other personal information via e-mail, telephone, or text message.
Anyone who receives an unsolicited e-mail, text message, or phone call from TOPCU that asks for account information should consider it a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail, text message, or phone call.
If you respond to one of these messages and have disclosed your personal information to an unknown sender, please notify TOPCU immediately by calling our contact center at (520) 881-6262, ext. 702, and be sure to monitor your finances for signs of identity theft such as fraudulent transactions or unauthorized new accounts.
For more information about phishing scams, click here.
According to the Federal Trade Commission, Arizona is ranked first among all states in identity theft complaints in 2006, and metro Phoenix was ranked number one among all metropolitan areas in the country. Identity theft occurs when a criminal uses another person’s personal information to take on that person’s identity. Identity theft is much more than misuse of a Social Security number—it can also include credit card and mail fraud. Knowlege and awareness are key ingredients in arming yourself against identity theft. Check out the links below for more information:
- The Federal Trade Commission’s Identity Theft site is a one-stop national resource about identity theft. It provides detailed information to help you deter, detect, and defend against identity theft.
Other sources of information: