Safe Deposit Boxes
Safe deposit boxes are available to our members for low fees. In a safe deposit box, your valuables and important documents are safe and readily available upon request. Plus, your safe deposit box fee can be withdrawn automatically from your TOPCU savings account, making it worry-free. Safe deposit boxes are available in various sizes:
- 3” x 5”
- 5” x 5”
- 3” x 10”
- 5” x 10”
- 10” x 10”
Reporting Lost or Stolen Credit Cards, Debit Cards or ATM Cards.
To report your VISA® credit card lost or stolen, please contact FNCCC immediately at 1-877-875-8078 to report the loss or theft and arrange for a replacement card to be mailed to you. You should keep a copy of the FNCCC phone number and your credit card account number separate from your card.
Your VISA debit card or ATM cards can be cancelled through online banking or the Phone Branch: (520) 881-6262, option 1. If you are calling long distance, dial 1-800-440-8328.
For VISA debit cards you may also call outside TOPCU regular business hours: in the US or toll free the number is 888-241-2510 For calls outside the US or collect the number is 909-941-1398.
At TOPCU, we are working hard to protect you from identity theft. Identity theft can take the form of acquiring the information from your debit card and using it for fraudulent transactions. The information is often sold to various organized crime groups around the world, and transactions are processed outside of the United States.
To protect you from this type of activity, we have identified several countries where these transactions are occurring. We have blocked all debit card activity from these countries, which means that you will not be able to access your account with your debit card when you are traveling to a blocked country. But more importantly, criminals who attempt to access your account fraudulently will not be able to do so either due to our blocks.
Our current list of blocked countries includes Japan, Malaysia, Iran, Iraq, Libya, Syria, Pakistan, Afghanistan, Saudi Arabia, Nigeria, Sudan, Somalia, Sierra Leone, and the countries that were part of the former Soviet Union. Because this is an evolving problem, we may update our list from time to time as we identify areas of high fraudulent activity.
If you are traveling outside of the United States and want to use your debit card, please check with us first.
TOPCU is a not-for-profit, member-owned financial services cooperative. Credit union earnings are returned to member-owners by providing many free and low-cost services, and by offering low rates on loans and high yields on savings and investments.
TOPCU Wiring Instructions
Catalyst Corporation FCU
2 North Central Ave
Phoenix, AZ 85004
Further Credit to:
Tucson Old Pueblo Credit Union
2500 E 22nd St
Tucson AZ 85713
Final Credit to:
Your Name and Your Account Number
If you have any questions, please call the TOPCU contact center at (520) 881-6262.
Change of Address Form
To let us know you’ve changed your address, please print and complete our Change of Address Form. You can fax the completed form to (520) 322-9256 or mail it to:
Tucson Old Pueblo Credit Union
Attention: Contact Center
2500 E. 22nd Street
Tucson, Arizona 85713