TOPCU Security & Safety

 

Traveling? Let TOPCU Know Before You Go

Whether you’re traveling in the United States or overseas, please notify TOPCU prior to your travel so that we may flag your account and avoid any issues using your debit card. Contact us at (520) 881-6262 or info@topcu.org

 

Protect Yourself From Scams!

Crooks use clever schemes to defraud millions of people every year. Identity theft, phishing scams, telephone scams, lottery scams and Internet scams are growing concerns. Phone calls, text messages, and email messages ask recipients to disclose confidential information such as account and credit card numbers, Social Security numbers, and passwords, or to complete a member satisfaction survey to receive a sum of money.

TOPCU WILL NEVER solicit your member number, credit or debit card number, Personal Identification Number (PIN), Social Security number, or other personal information via email, telephone, or text message. If you receive an unsolicited email, text message, or phone call claiming to be from TOPCU asking for account information, you should consider it a fraudulent attempt to obtain their personal account data for an illegal purpose! DO NOT follow the instructions in the email, text message, or phone call.

If you respond to one of these messages and have disclosed your personal information to an unknown sender, please notify TOPCU immediately by calling our contact center at (520) 881-6262 Ext. 702. Be sure to monitor your finances for signs of identity theft, such as fraudulent transactions or unauthorized new accounts.
 

SCAM Alerts

As the saying goes, if it sounds too good to be true, it probably is! The Better Business Bureau of Southern Arizona monitors and reports on scams to keep the Tucson community up to date on these malicious activities. Click on the link below to the BBB Scam Tracker. BBB Scam Tracker

Identity Theft Resources

According to the Federal Trade Commission (FTC), Arizona has ranked high on the list of all states in identity theft. Identity theft occurs when a criminal steals another person’s personal information to take on that person’s identity. Identity theft is much more than misuse of a Social Security number—it can also include credit card and mail fraud. Knowledge and awareness are key ingredients in arming yourself against identity theft.

The Federal Trade Commission’s Consumer Information The FTC Consumer Information site above is a one-stop national resource about identity theft, providing current information and practical tips to help you deter, detect, and defend yourself from fraudulent activities.

Rates

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