TOPCU Security & Safety

Traveling? Let TOPCU know before you go

Whether you’re traveling in the United States or overseas, please notify TOPCU prior to your travel so that we may flag your account and avoid any issues using your debit card. Contact us at 520.881.6262 or info@topcu.org

Protect Yourself From Scams!

Identity theft, phishing scams, telephone scams, lottery scams and internet scams are growing concerns. Phone calls, text messages, and e-mail messages ask recipients to disclose confidential information such as account and credit card numbers, Social Security numbers, and passwords, or to complete a member satisfaction survey and receive a sum of money.

TOPCU will never solicit your member number, credit or debit card number, Personal Identification Number (PIN), Social Security number, or other personal information via e-mail, telephone, or text message.

Anyone who receives an unsolicited e-mail, text message, or phone call from TOPCU that asks for account information should consider it a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail, text message, or phone call.

If you respond to one of these messages and have disclosed your personal information to an unknown sender, please notify TOPCU immediately by calling our contact center at (520) 881-6262, ext. 702, and be sure to monitor your finances for signs of identity theft such as fraudulent transactions or unauthorized new accounts.

Identity Theft

According to the Federal Trade Commission, Arizona is ranked first among all states in identity theft complaints in 2006, and metro Phoenix was ranked number one among all metropolitan areas in the country. Identity theft occurs when a criminal uses another person’s personal information to take on that person’s identity. Identity theft is much more than misuse of a Social Security number—it can also include credit card and mail fraud. Knowledge and awareness are key ingredients in arming yourself against identity theft.

Check out the links below for more information:

The Federal Trade Commission’s Identity Theft site is a one-stop national resource about identity theft. It provides detailed information to help you deter, detect, and defend against identity theft.

Click here for TOPCU updated Fraud Alerts

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